Many executives think Digital Transformation means using digital technologies to reduce time, errors, and costs in their business processes. And these are certainly worthwhile objectives. But they are not Digital Transformation.
As Jack Shaw demonstrates, Digital Transformation means reevaluating the role your organization plays in the business and social ecosystems of which you are a part. It means rethinking your business model, and then redesigning your business processes using leading edge digital technologies as needed now and in the future.